What we text you about
Oregon Care Network LLC sends text messages to the mobile number you give us. There are four kinds and no others.
- Login codes. A six-digit code when you sign in. Your phone number is your login and this code is your password.
- Shift offers, for caregivers. The home, the date, the hours, the rate, and when the offer expires. Reply YES to take it or NO to pass.
- Shift notifications, for providers. When a shift is picked up, when one is still unfilled close to its start time, and when a caregiver has not clocked in.
- Billing notifications, for providers. When an invoice is issued, when a payment fails, and when a hold is placed or lifted.
We do not send marketing texts.
Consent
By giving us your mobile number at signup and ticking the consent box, you agree to receive the messages described above at that number, including messages sent using an automated system.
Consent to receive these messages is not a condition of purchasing anything from us. It is, however, how the service works: without text messaging you cannot log in and caregivers cannot be offered shifts.
You confirm that the number you give us is yours, and that you will tell us if it changes or stops being yours.
Stopping messages
Reply STOP to any message and the carrier will stop delivering our messages to that number. You will receive one final message confirming it.
Reply START to begin receiving messages again.
Reply HELP for help, or contact us at dola@oregoncarenetwork.com.
The same number carries your sign-in code. If you opt out, you will not be able to log in to the app until you reply START. There is no password to fall back on, by design.
Frequency, rates and carriers
Message frequency varies with your activity. A caregiver picking up several shifts a week will receive more messages than a provider with one home and a steady schedule.
Message and data rates may apply, according to your plan with your mobile carrier. We do not charge you for messages.
Delivery depends on your carrier and we cannot guarantee that every message arrives or arrives on time. Carriers are not liable for delayed or undelivered messages.
Supported on the major United States carriers. We send from a number registered for business messaging in the United States.
Your number
We use your mobile number to operate the service and for nothing else. We do not sell it, rent it, or share it with anyone for their own marketing.
Our messaging provider, Telnyx, handles delivery on our behalf. Full detail is in our Privacy Policy.
How to reach us
Oregon Care Network LLC
Salem, Oregon
dola@oregoncarenetwork.com
Licensed Oregon Temporary Staffing Agency, license number TSA-L-10274908.